baddak.com Terms of Use

 

 

Last Modified - 01/01/2004

All users of baddak.com’s services, and all customers upon signing up for baddak.com’s services, agree to comply with baddak.com’s, and it’s Providers (like: data centers …) Terms of Use (“TOU”). The purpose of the TOU is to ensure customers are using baddak.com’s services with due regard to the rights of other Internet users and in conformity with the requirements of baddak.com’s network environment. The TOU are not exhaustive and baddak.com reserves the right to add, delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of the modified TOU to www.baddak.com or notification of the modified TOU. Any complaints about a customer’s violation of the TOU should be sent to info@baddak.com. The TOU supersedes any other agreement with baddak, whether written, oral, by conduct, or otherwise.


A. baddak.com Web Hosting & Reseller Customer Restrictions
B. baddak.com Dedicated Server Customer Restrictions
C. All baddak.com Customer Terms of Use
D. All baddak.com Customer Billing Policy




A. baddak.com Web Hosting & Reseller Customer Restrictions


The following Terms of Use apply ALL baddak.com’s Web Hosting and Reseller's, and their customers, and supplement the terms in sections C and D that apply to all baddak.com customers:


Reseller Accounts

baddak.com does not offer any direct support to our reseller's customers, that is the sole responsibility of the reseller. If you are unable to resolve their support issues, or it is beyond the scope of account privileges please submit a trouble ticket to our support desk. You, the reseller, your customers or clients, and any account which is hosted under your reseller account must abide by baddak.com’s Terms of Use Policy.

Server Resources

Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. baddak.com will be the sole arbiter of what is considered to be a high server usage level. All Web Hosting and Reseller accounts come with a limit of 5,000 files per account. Each block of 5,000 files after the initial 5,000 will incur an additional charge of US $15/month. Any Web Hosting and Reseller account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

Spamming

Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to baddak.com’s customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a baddak.com server, and selling or distributing software (on a web site residing on a baddak.com server) that facilitates spamming. Do not advertise or put our link on any site that is promoted in any way related to unsolicited email, ICQ or IRC spams, or newsgroup postings. Opt-in email newsletters require pre-approval. Please be aware, MRG lists is not acceptable, as well as, any other program that hides the sender email address. We terminate sites without notification when any of these types of programs are discovered.

First violations of this policy, if not suspended, will result in an "Administrative Fee" of $75 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $150 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed $125 per hour that baddak.com personnel must spend to investigate the matter.

baddak.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

Bulk Email Policy

We also monitor "Bulk E-mail". Any mailing over 2500 messages must be pre-approved. In addition, any email account sending over 100 messages per day will be considered "Bulk". There are some arrangements that can be made to accommodate a user with a large list which includes extra fees and special mail scheduling software. There is a limit of 250 email per hour that each domain can send out through SMTP.  baddak.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

IP Address Ownership

If baddak.com assigns Customer an Internet Protocol address for Customer's use, the right to use that Internet Protocol address shall belong only to baddak, and Customer shall have no right to use that Internet Protocol address except as permitted by baddak.com in its sole discretion in connection with the Services, during the term of this Agreement. baddak.com shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by baddak, and baddak.com reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Our allocation of IP addresses is limited by ARIN's new policies. These new policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you MUST use name-based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting.

CGI Scripts

Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. baddak.com does not permit CGI script sharing with domains not hosted by baddak.com or any scripts that may be abused for UCE purposes.

Chat Rooms

baddak.com does not allow Web Hosting and Reseller customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. baddak.com provides chat rooms that meet most users' needs and run without hindering system performance.

Background Running Programs

baddak.com may allow programs to run in the background. These programs will be considered on an individual basis and Web Hosting and Reseller customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact baddak.com at support@baddak.com so that we can arrange set-up.

IRC

baddak.com does not allow IRC or IRC bots to be operated by Web Hosting and Reseller customers. If an IRC program is discovered, immediate termination will result without warning. The following processes are illegal on our servers and will be killed automatically: BitchX, bnc, eggdrop, guardservices, ircd, psyBNC, ptlink, or like services.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files. baddak.com Web Hosting and Reseller accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 70% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.

Databases

Any database stored on baddak.com’s Web Hosting and Reseller servers will be limited in size to 10% of the total disk space allotted for that particular domain's plan/web hosting account.


SSH/Telnet Access

SSH access to our server is granted on a limited basis. To obtain SSH access you need to send sales@baddak.com a copy of the account holders photo ID. Also include justification to why you need SSH access; we will then determine if we will grant SSH access to you. There are very few valid reasons for granting SSH access.

phpshell / cgitelnet scripts, like scripts are not allowed at all, for any reason on our servers. Any website found with this script installed will be immediately terminated. baddak.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

System and Network Security

Users are prohibited from violating or attempting to violate the security of the baddak.com Network. Violations of system or network security may result in civil or criminal liability. baddak.com will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

Accessing data not intended for such user or logging into a server or account, which such user is not authorized to access.

Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".

Forging any TCP/IP packet header or any part of the header information in any e-mail or forum posting.

Taking any action in order to obtain services to which such user is not entitled.

Attempting to couple many hosting packages together to take advantage of massive space or bandwidth allocations. Each hosting package purchased is unique to a domain name and use - please do not purchase multiple plans for instance to get the combined bandwidth & space. baddak.com will stop such transactions and label them as deceptive. We have an upgrade path for all services and we can often times work out special deals for users if they ask us for the assistance.

 

Moreover sharing the space of an account for multiple domains (ie: sub-hosting websites) is not acceptable our approval should be gained first!

B. baddak.com Dedicated Server Customer Restrictions

The following Terms of Use apply only to baddak.com’s Dedicated Server customers, and supplement the terms in sections C and D that apply to all baddak.com customers:

Customer Security Responsibilities

The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer's server and any other requirement affected by the security breach.

IRC

baddak.com does not allow Dedicated Server customers the use of IRC inside the baddak.com network. If an IRC program is discovered, immediate termination will result without warning.

Billing for Network Resources

The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer's server to the Internet. The customer may request that the customer's server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.



C. All baddak.com Customer Terms of Use

The following Terms of Use apply to ALL baddak.com customers, and all baddak.com’s resellers customers:

Bandwidth

Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form. baddak.com will monitor Customer's bandwidth and disk usage. baddak.com shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in baddak.com sole and absolute discretion. If baddak.com takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, baddak.com may, at its sole discretion, collect a deposit, in an amount determined by baddak, against customer's credit card on file with baddak.com.

baddak.com Services

baddak.com’s services include, but are not limited to:

any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers’ account (including all billing data and the space on the particular Web server that baddak.com provides to customers);
any use by customers, or any access provided to customers by baddak, of computing, telecommunications, software, information, hardware, and equipment;
any act, or provision of any service, by baddak.com to customers, related to web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not;
any provision by baddak.com to customers, of any space, Internet connectivity, or electrical power;
any access or use related to the baddak.com’s web site, including the web site itself;
any other service mentioned in the TOU;
any other service provided by baddak.com to customers, whether used or not;
any other baddak.com services that are used by customers, whether offered or provided by baddak.com to customers.

Ownership of Web Site

The legal owner of customers’ web sites and accounts with baddak.com will be the individual or organization whose name is listed in baddak.com’s database as the owner. Customers will fully cooperate with and abide by any and all of baddak.com’s security measures and procedures in the event of any dispute over ownership of customers’ web sites and accounts with baddak.

Illegal Use

baddak.com servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing baddak.com services, all baddak.com customers certify that they and/or the organization they represent in procuring services from baddak.com are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a 'suspected terrorist' as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto.

Spamming

Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to baddak.com’s customers or even the number of email sent. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a baddak.com server, and selling or distributing software (on a web site residing on a baddak.com server) that facilitates spamming. Violators will be assessed a minimum fine of US$200 and will face immediate suspension. baddak.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

System and Network Abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Viruses and Other Destructive Activities

Use of baddak.com’s services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use baddak.com’s services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.

Copyright Violations

The Digital Millennium Copyright Act ("DMCA") sets forth the law regarding the use of copyrighted materials on the Internet. All baddak.com customers are subject to the requirements of the DMCA. Individuals or entities submitting notifications of copyright infringement by a baddak.com customer (per the DMCA) to baddak.com must follow the below procedures. Copyright infringement notifications submitted to baddak.com according to these procedures will be processed within 21 days of receipt. Customers who are the subject of a DMCA notification that meets the below criteria may be subject to account termination at baddak.com’s sole discretion.

DMCA Copyright Infringement Notification Requirements:


a. Signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "Claimant").

b. Identification of the copyrighted work(s) claimed to have been infringed.

c. Identification of the material claimed to infringe the copyright(s), and enough information for baddak.com to locate it including URLs and specific descriptions of the infringing material at each URL.

d. The Claimant's name, address, and telephone number(s).

e. A statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent.

f. A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner.

g. Mail the notification to: support@baddak.com


Adult Content

Adult Content and sex-related merchandising are not allowed on baddak.com servers if not approved on!. This includes sites that may infer sexual content or provide links to adult content elsewhere.

Child Pornography

The use of baddak.com’s services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. baddak.com is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.

Privacy

baddak.com is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, baddak.com urges its customers to assume that all of their on-line communications are insecure. baddak.com cannot take any responsibility for the security of information transmitted over baddak.com’s facilities. Additional details on privacy and baddak.com’s use of customer information can be found upon request.

Customer Responsibility

Customers are required to use the baddak.com network responsibly. This includes respecting the other customers of baddak. baddak.com reserves the right to suspend and/or cancel service with any customer who uses the baddak.com network in such a way that adversely affects other baddak.com customers. While baddak.com may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, baddak.com does not monitor its customers' communications or activities to determine whether they are in compliance with the TOU. However, when baddak.com becomes aware of any violation of the TOU or other user agreements, baddak.com may take any action to stop or correct such violation, including, but not limited to, denying access to baddak.com’s services and equipment or to the Internet. In addition, baddak.com may take action against a customer or a customer of such customer because of the activities of such customer. baddak.com anticipates that customers who offer Internet services will cooperate with baddak.com in any corrective or preventive action that baddak.com deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of baddak.com policy and baddak.com reserves the right to take any such action even though such action may affect other customers of the baddak.com customer.

Actions Taken by baddak

The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. baddak.com will be the sole arbiter as to what constitutes a violation of the TOU. baddak.com reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When baddak.com becomes aware of an alleged violation of its TOU, baddak.com will initiate an investigation. During the investigation, baddak.com may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, baddak.com may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account, or resellers customers account and/or pursue other civil remedies. If such violation is a criminal offense, baddak.com will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or constitutes disruptive use of the Internet. baddak.com does not issue credits for outages incurred through service disablement resulting from TOU violations. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by baddak.

Indemnification

baddak.com customers agree to protect, defend, hold harmless, and indemnify baddak, any third party entity related to baddak.com (including, without limitation, third party vendors), and baddak.com’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as baddak, from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of baddak.com’s services.

Disclaimer

The baddak.com service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. baddak.com expressly disclaims any representation or warranty that the baddak.com service will be error-free, secure or uninterrupted. No oral advice or written information given by baddak, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. baddak.com and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Termination for Bankruptcy or Insolvency

If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, baddak.com may immediately terminate provision of baddak.com’s services to the customer without prior notice or penalty.
Such customer consents to the grant of relief from any automatic stay of proceedings against baddak.com in such event.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL baddak.com (INCLUDING, WITHOUT LIMITATION, baddak.com’s EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS baddak, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING baddak.COM 's SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSE SINCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR baddak.COM SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY baddak.COM SERVICES EVEN IF baddak.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. baddak.com’s TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR baddak.COM 's SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY baddak.COM OR baddak.com’s REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR baddak, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL DOLLAR AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.

Modifications

baddak.com may discontinue, upgrade, replace, modify, reset/change the password, or change in any way, without limitation or notification to customers, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with baddak.com’s services. Certain changes to baddak.com’s services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and baddak.com is not liable, for any and all such personalized applications and content, except as expressly agreed to by baddak.

Backup of Data

Except where baddak.com has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and baddak.com is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, and patches to any software that customers use in connection with baddak.com services. We will perform nightly backups of your sites, however this is only for use in case of catastrophic incidents, and you are responsible to all off site backups. The backups we perform are not available to customers directly.

Third Party Licenses

baddak.com makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third party entities. However, baddak.com makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, baddak.com specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold baddak.com liable in any way for the revocation of any license, which has been licensed to baddak. The use of the Technologies obtained from or through baddak, or any other referred third party, whether directly or indirectly, is at the sole risk of customers.

Non-baddak.com Products

Any mention of non-baddak.com products by baddak, its employees, or any third party entity related to baddak.com is for information purposes only and does not constitute an endorsement or recommendation by baddak. baddak.com disclaims any and all liabilities for any representation or warranty made by the vendors of such non-baddak.com products or services.

baddak.com’s Intellectual Property

Customers will not, without baddak.com’s express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on baddak.com’s web site, and customers will not use any of baddak.com’s trademarks, service marks, copyrighted materials, or other intellectual property without baddak.com’s express written consent. Customers will not, in any way, misrepresent their relationship with baddak, attempt to pass themselves off as baddak, or claim that customers are baddak.

Assignment

Customers may not assign or delegate their rights or obligations under the TOU or other agreement for baddak.com’s services, either in whole or in part, without the prior written consent of baddak.

Minimum Age Requirement

baddak.com customers must be at least 18 years of age. Any individual under the age of 18 years (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a baddak.com customer. A parent or guardian who accepts the TOU on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOU, including the timely and full payment of the charges for baddak.com services, and such primary liability will continue even when the Minor has attained the age of 18, unless the parent or guardian obtains baddak.com’s express written consent to the contrary. Any acceptance of the TOU or any other agreement for baddak.com’s services will be deemed null and void to the extent that baddak.com will not be liable in any way as a result of the Minor’s age or legal incapacity or the Minor’s use of baddak.com’s services.

Governing Law and Severability

The TOU, and any other agreement for baddak.com services, will be governed by and construed in accordance with the laws of the State of Florida, USA without reference to its conflicts of laws principles Unless baddak.com chooses someplace else, in other work baddak.com will choose where this will take place. Any litigation or arbitration between a customer and baddak.com will take place in, but not limited to, in Volusia Country, Florida, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOU or other baddak.com agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the TOU or the agreement will continue in full force and effect.

Force Majeure

baddak.com will not be liable for delays in its performance of the TOU or baddak.com services caused by circumstances beyond baddak.com’s reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively “Force Majeure”). baddak.com will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, lack of finances will not be considered an event of Force Majeure nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.Waiver and AmendmentAny waiver, modification, or amendment of any provision of the TOU or other agreement for baddak.com services, initiated by a customer, will be effective only if accepted in writing and signed by an authorized representative of baddak.

Independent Contractors

Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between baddak.com and its customers. Each of baddak.com and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.

Construction and Interpretation

Wherever in this TOU the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the TOU into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the TOU. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the TOU.

Complete Agreement and Exclusivity

The TOU, and/or any other specific agreement for baddak.com services, constitutes the complete understanding and agreement between baddak.com and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of baddak, the TOU supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This TOU, and/or any other specific agreement for baddak.com services is between baddak.com and its customers only and will not confer any rights in any third party except as otherwise expressly provided by baddak.


D. All baddak.com Customer Billing Policy

The following Terms of Use constitute baddak.com’s Billing Policy and apply to ALL baddak.com customers:

Payments

All charges are shown in US Dollars. Payments are to be made in US dollars. baddak.com accepts many types of payment

All payments are due on the Account Statement Date. The Account Statement Date is the monthly or yearly anniversary of the date the account was activated. If you provide baddak.com your credit card information, you authorize baddak.com to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card or paypal account until such time that you cancel your account in accordance with baddak.com’s Billing Policy in the TOU. You are responsible for directly updating, or notifying baddak, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).

Accounts that are two (2) days past due will be automatically suspended. For resellers if you are (3) days past due all your accounts will be suspended, unless desided otherwise by baddak.com.

Sites suspended for non-payment, may be required to pay up to an entire year in advance before being un-suspended and/or pay a $30.00 re-activation fee, per incident. In addition, all fees due, must be collected before re-activation. Accounts that are not collectable by baddak.com may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than $50, but no more than $200.

Billing Cycles (Terms)

baddak.com offers a monthly and yearly Billing Cycles (terms) for hosting charges. The Billing Cycle begins on the Plan Activation Date.

All additional features added to an account might be charged monthly or yearly defined by baddak.com. Additional items are non-refundable.

Account Renewals

In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan’s Billing Cycle. Plan renewal charges are based on the original plan/package rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Statements

baddak.com does not mail paper invoices or statements. We will notify you 3 days prior to billing your account, this is a reminder for your records, once your account is billed you will get an email notice of payment from the payment processor.

Moreover baddak.com might email you digital sample invoices, statements, or quotation if requested by the clients. No hard copy is to be sent unless decided so by baddak.com.

Fees

Credit Card Chargebacks
A $50.00 chargeback fee will be assessed for each credit card chargeback received by baddak.

Reactivation

Customers that wish to reactivate a closed account will be assessed a $30 reactivation fee. A $200 fee will be assessed if baddak.com restores your data files to your reactivated account.

Hosting Plan Changes

Customers electing to change to a lower priced hosting plan might be charged a $30 downgrade fee. There is no upgrade fee for upgrading to a higher priced plan; however, you will be charged any difference between original package plan rate and the new package plan rate.

Upgrading Hosting Plans & Hosting Specials

baddak.com regularly runs specials on hosting and reseller packages. If you have purchased a hosting or reseller package from baddak.com and within the first 30 calendar day's of that account baddak.com offers a special on the same named package or plan that you have purchased you can have your features upgraded or altered to match the features of the special offer.

If your account is older than 30 calendar days, you will have to upgrade your hosting/reseller plan to receive the special and it's additional features. If a hosting and/or reseller plan offers a reduced price anytime after you purchase your account, you will have to upgrade your current plans to receive the special offer pricing and features.


Cancellations

Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must contact baddak.com’s Billing Team, at sales@baddak.com. baddak.com’s billing representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service.

Cancellation requests must be received by baddak.com a minimum of thirty (30) days prior to the end of your Billing Cycle for dedicated server plans and  of your Billing Cycle for all other plans. Cancellations submitted later than this time may result in automatic renewal of your hosting plan and/or a cancellation fee. Cancellations become effective on the day processed by baddak. baddak.com is unable to cancel your account effective for a future date. baddak.com will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact baddak.com as soon as possible.

If you request to cancel your account within the first 30 days of service and request a refund, we will close your account immediately once the refund is processed.

baddak.com usually does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to baddak.com’s services unless notified. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. baddak.com reserves the right to cancel any account, at any time, without notice, for any reason baddak.com considers appropriate.

30 Day Money Back Guarantee

Each of baddak.com’s shared hosting plans and reseller hosting plans carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees) upon plan cancellation. The following services do not qualify for the 30 Day Money Back Guarantee: additional items and services; domain name registration/transfers; dedicated servers; items and services ordered through the reseller program such as, but not limited to, WHMAutoPilot, ClickCartPro ; domain parking plus; and overage fees.

All plans that include a FREE SSL certificated are required to make payment for their SSL certificate if they cancel their account within the first 90-days of service with baddak. Rates for those Certificated will be determined at time of cancellation, and dependent on the type of SSL Certificate which was offered. Any accounts which include special software such as, but not limited to, WHMAutoPilot, or ClickCartPro, and cancel their service within the first 30 days are required to make a one month lease payment for use of that software. This will be deducted from any refund amounts due customer.

Performance and Uptime Guarantee

baddak.com guarantees that the network will be available 99% of the time in a given month, excluding scheduled maintenance and circumstances beyond our control (i.e. down routers, faulty hardware, DoS attacks, web site configuration issues, mis-configured customer scripts and applications, etc.). Therefore after network downtime of 437.76 minutes per month baddak.com Network will refund 100% of the next months hosting fee.

What others host don't tell you.

How is the 437.76 minutes calculated? There are 365 days per year divided by 12 months in a year = 30.4 days per month. And there are 60 minutes in an hour, 24 hours in a day or 1440 minutes in one day. So 30.4 days per month times 1440 minutes each day is 43776 minutes per month. 1% of that is 437.76 minutes a month, or 7.2 hours a month.

This guarantee applies to the network connectivity and server uptime, but does not apply to "acts of god" or "war" or other issues outside of our control. If you have a dedicated server through our network, the same SLA applies. Both web hosting and dedicated server customers SLA does not cover any load issues caused by illegal or mis-configured customer software running on the server. Connectivity is measured as the ability of the server to transmit and receive data, that means if mySQL is down but your website is still working and/or your email is working there is no downtime. Downtime is complete website inaccessibility.

To be eligible for this SLA, your account must be in good standing. To have your account credited under the SLA a trouble ticket must be submitted and verified, you must provide third party documentation verifying the downtime. All requests for credit should be made to the billing department with a trouble ticket number referenced by the 3rd of the following month. Any customer within the baddak.com Network automatically qualifies to participate in this SLA.


Refund Policy

Refunds are only available in accordance with the 30 Day Money Back Guarantee. Refunds will be provided in the same payment method of the original payment. There are no refunds offered or promised after 30 days.

Credit Card Disputes/Chargebacks

baddak.com has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at baddak.com’s discretion. A charge of $50 per chargeback will be assessed to all accounts that receive a chargeback.

Billing/Price Changes

baddak.com’s policies and prices are subject to change without notice. Any price changes will only affect new accounts, or upgrade/downgraded/canceled accounts.

Miscellaneous Provisions

You must provide us with, and keep current, good contact information for you. Address, e-mail, fax, and telephone contacts are used, in that order of preference.